Help Us Help You

When you call 911 for a medical emergency, here are some ways to help us help you:

• • Have a reflective house number sign at your address
    • • These can help us find your property quickly in an emergency, especially at night.
    • • You can obtain these for free from HNFR. Click here to request one.

• • Tell the 911 operator if there are any obstacles or hazards in or about your driveway
    • • The ambulance is large, heavy vehicle, difficult to maneuver in tight spaces. Any information about approaching your house safely and efficiently is helpful for the driver.

• • Make sure that you have the following readily available at your home
    • • A list of any medical conditions and/or allergies the patient is known to have.
    • • An up-to-date-list of medications for the patient.
    • • Ideally, the patient’s previous medical history, including surgeries, implants, etc.
    • • A copy of the patient’s DNR, if they have one.
    • • If the patient has designated someone as having medical power of attorney, a copy of the relevant legal document.